职场商务小测试
Complete the sentences by circling the correct option(a,b,c,d).
完成句子，圈出正确的选项(a,b,c,d)。
1. If you don’t know the receiver’s name and gender, you’d better write:
a. Sir/ Madam
b. Dear Sir/Madam
c. Dear XXX
2. If you’d like to write a formal business letter to Adam Smith, you should write:
a. Dear Adam
b. Mr. Smith
c. Dear Sir
3. You’re writing a formal complaint letter to an airline company, you would say:
a. I am writing to complain about the treatment I received on your airline last week.
b. I’m sorry to bother you, but I’m writing to complain about the treatment I received on your airline last week.
c. I’m writing to complain about the treatment I received last week.
4. You have to reply a letter to explain that you can’t attend the meeting next week.
Which one is the most appropriate?
a. I’m writing to tell you that I can’t go to the meeting next week.
b. I have to let you informed that I am not available to attend the meeting.
c. I am sorry to say that I can’t attend the meeting.
5. For business and formal letters, which one is the best form of the
complimentary close?
a. Yours very faithfully
b. Yours faithfully
c. With all my love
6. If you need to take a decision, you’ll say____?
a.Can we all agree that this is our best course of plan?
b.Let me summarize the main points.
c.Let’s call it a day.
7. At the end of presentation, you will say:
a. Thanks for giving me a hand.
b. Thank you very much for your time today.
c. Thank you for your quick response.
8. Eric has arrived late for his work. He wants to make a brief explanation to his boss:
a. The buses are up the creek.
b. I’ve had one or two problems with public transport.
c. The public transport here is awful.
9. Would you like something to eat before we start the meeting?
a. My stomach’s absolutely bursting.
b. I stuffed my face at lunch.
c. I’ve only just eaten.
10. When Ben heard that his colleague hadn’t known the news, he would say:
a. Don’t you know anything?
b. I didn’t know you were so badly informed.
c. Haven’t you heard?